503.648.5825 (call or text)
3661 NE John Olsen Ave
Hillsboro, Oregon 97124
Tuesday: 9:00am- 6:00pm
Your appointments are very important to the stylists at Body Salon & Spa. It is a time we reserve especially for you. We understand that sometimes schedule adjustments are necessary; therefore we respectfully request at least 24 hours notice for cancellations or rescheduling.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the chance to fill the appointment time and clients on our waiting list miss the opportunity to receive services. We confirm appointments at least 48 hours in advance as we know how easy it can be to forget an appointment scheduled months ago. Since the service time is reserved specifically for you, a cancellation fee will apply if the 24 hour notice is not met. Appointments scheduled within a package will incur a deduction of one service if the appointment is canceled within 24 hours of the appointment time.
Enforcement will occur as follows:
- First missed appointment: a reminder of the policy will be given, and a credit card number will be required to have on file to book future appointments when cancelling or rescheduling within 24 hours, or in the event of a no-show appointment.
- Subsequent missed appointments: Less than 24 hour notice will result in a charge equal to 50% of the scheduled service amount to the credit card number held on file.
- Appointments scheduled within the 24 hour period that need to be cancelled or rescheduled must be done 4 hours before the scheduled time or a charge equal to 50% of the service total will be charged to the credit card number held on file.
Thank you for supporting and respecting our cancellation policy. This policy is presented to provide the best quality of service for our existing and future clientele.